1. Introduction

Welcome to CourseOS ("we", "us", or "our"). We operate the website courseos.app and related services (collectively, the "Service"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our Service you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly and information generated automatically:

• Account information: name, email address, and password when you register.
• Profile data: profile photo, bio, and school settings you add to your creator account.
• Course content: videos, text, PDFs, and other materials you upload to build courses.
• Payment information: billing is handled by Stripe. We do not store card numbers — Stripe processes and stores payment data under their own privacy policy.
• Usage data: pages visited, features used, lesson progress, IP address, browser type, and device information collected automatically via server logs and analytics.
• Communications: messages you send to us via email or support channels.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide the Service.
• Process transactions and send related notices (receipts, enrollment confirmations).
• Send service-related emails such as verification links, password resets, and platform updates.
• Improve, personalise, and develop new features of the Service.
• Monitor and analyse usage to ensure security and prevent fraud.
• Comply with legal obligations.

We do not sell your personal data to third parties. We do not use your data to serve you third-party advertisements.

4. Sharing of Information

We share your information only in these limited circumstances:

• Service providers: Supabase (database and authentication), Stripe (payments), Resend (transactional email), and Vercel (hosting). Each operates under its own data processing agreement.
• Course creators: if you enrol in a course, the creator can see your name and enrolment status for that course.
• Legal requirements: if required by law, regulation, or valid legal process.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We may use analytics cookies to understand how the Service is used. You can control cookies through your browser settings; disabling essential cookies may prevent some features from working.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and data at any time by contacting us. We may retain certain information where required by law or for legitimate business purposes (e.g. fraud prevention records).

7. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS) and at rest. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we take reasonable steps to protect your information.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Your Rights

Depending on your location you may have rights including access to, correction of, or deletion of your personal data, and the right to object to or restrict certain processing. To exercise these rights, contact us at the address below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at info@courseos.app.